FAQs

FAQs

AirBoss LLC

Have a humidity or air conditioning-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • How do I control humidity inside my home?

    The first step is to determine why you have humidity intruding into your home. Here at AirBoss LLC, we do that with a blower door test. Once we determine how to solve the issues, we can install a whole home dehumidifier. In our experience, that can control up to 50% of your home's humidity.

  • How often should I change my air filter?

    According to Home Depot, you'll need to change your filters between every 30 and 90 days depending on what material they're made from. In our experience, this is monthly if you are using a one-inch filter. If you are using a three-inch filter, you should change your filter every two to three months. If you're not sure what size your filters are, no need to worry. As an AC company, we're able to provide you with that information during our inspection.

  • How do I prevent corrosion on my outside AC condenser?

    You should have an annual or bi-annual service plan. With that, we can provide or even add a sacrificial anode grenade to your refrigeration line. We can also treat your coil with a coil protectant to extend the life of your condenser. Our electricians will be able to give you a free estimate on the preventative maintenance you need.

  • How can I keep my AC in good working order?

    The best preventive care you can provide your air conditioner is to replace the filter every two months, or more frequently if your pets shed. Additionally, you should try to keep dirt, twigs, and leaves away from your outside unit. In addition to these easy chores, give your AC a tune-up every spring.

  • My air conditioner is running, but it's not cooling. Why?

    First, make sure the thermostat is set appropriately and that no circuit breakers are tripped if you're having this issue. If this is the case, improper cooling in your air conditioner may be caused by clogged or unclean condenser coils. After checking and replacing your dirty filter, clear any debris from the area surrounding the outdoor unit. If the issue still exists after this, get in touch with AirBoss.

  • When should my air conditioning unit be replaced?

    Since air conditioners typically last 10 to 15 years, if yours reaches that age, you should start looking for indications that it needs to be replaced. If you observe: You might need to get your AC serviced.


    Regular, expensive repairs

    Constantly increasing energy costs

    obvious harm to the device

    Unusual sounds or smells

    A total malfunction of the system

    If any of these symptoms seem familiar to you, get in touch with Mathews CCAC so one of our knowledgeable professionals may evaluate your home. If your system is nearing the end of its useful life, we can advise you on how to proceed with replacing it.

  • What is included in an AC tune-up?

    After an AC tune-up, your air conditioner ought to be ready for summer, clean, and operating at peak efficiency. An excellent AC tune-up consists of:


    Coils and fan checks and cleaning

    checking the refrigerant level

    The thermostat's calibration

    a review of every electrical component and connection

    An examination of the blower motor

    In addition, your tune-up specialist will identify any hidden problems with your system and suggest fixes. If at all possible, the repairs have to be completed in the same visit.

  • Does AC maintenance make sense?

    Although they may seem like a sales gimmick, tune-ups are crucial to both the immediate and long-term health of your air conditioner. Regular AC maintenance has several advantages, such as:


    preserving high efficiency (and a reduction in energy costs)

    identifying remedies before they exacerbate existing issues

    Lowering the possibility of failures

    Increasing the AC's lifespan

  • How often is a tune-up necessary for my AC?

    Every spring, you should plan an AC system tune-up before it becomes too hot. In this manner, there won't be any problems when your AC faces the added rigors of a Texas summer.

  • What does indoor air quality mean?

    The combination of humidity and pollution levels in the air inside your home is known as indoor air quality, or IAQ. To avoid health problems brought on by exposure to poor air quality, it's critical to make sure your home has a high IAQ. Headaches, runny noses, and itchy eyes are examples of allergy-like symptoms that can be brought on by brief exposure to low IAQ. Chronic exposure can cause cancer and other respiratory conditions including asthma.

  • Which indoor air contaminants are most common?

    Typical indoor air contaminants include the following:


    Biological contaminants such as mold

    Particulate particles indoors, including dust

    Wood smoke and secondhand tobacco

    gas produced by appliances

    The asbestos

    Benzoic acid

    Lead-based rodenticides

    Nitrous oxide

    Organic volatile substances (found in chemical cleansers)

  • How can I make the air quality inside my home better?

    You can do a number of things to raise the IAQ in your house:


    Particularly if you have pets that shed, clean frequently.

    Replace the air conditioning filters at least once every two months.

    Make an air purifier purchase.

    On days when the outside air quality is favorable, open the windows to let fresh air into the house.

    Obtain some indoor vegetation. Note: Mold growth can be encouraged by poorly maintained plants.Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.

  • Are central AC systems less efficient than ductless units?

    In general, central air conditioning is less efficient than ductless air conditioning. This is so that ductless cooling can avoid the process of using ductwork to distribute conditioned air, which has the potential to increase air temperature through heat transfer. Overall, ductless systems are also more efficient than central air conditioning units, with SEER ratings that are greater.


    However, the most effective solution for your home will depend on its cooling requirements. Find out from a qualified HVAC specialist if going ductless is the best choice for you.

  • My AC runs, but it's not cooling. Why is that?

    First, make sure the thermostat is set appropriately and that no circuit breakers are tripped if you're having this issue. If this is the case, improper cooling in your air conditioner may be caused by clogged or unclean condenser coils. After checking and replacing your dirty filter, clear any debris from the area surrounding the outdoor unit. If the issue still exists after this, get in touch with AirBoss.

  • If my air conditioning unit freezes, what should I do?

    An AC that freezes is caused by dust and debris building up on the coils. To prevent this, switch your thermostat off, turn on your fan, and check that your filter is clean. By turning on the fan, you can aid in thawing the ice on the coils by circulating warm air throughout the system. If you want to stay cool while the fan works for the few hours it takes to defrost, think about visiting the movies or the pool.


    Once the coils have thawed, you can return your air conditioner to its default settings; however, if it freezes often, you should contact a reputable HVAC provider.

  • Are continuously running air conditioners bad?

    In order to keep your house at a suitable temperature throughout the summer, it's natural for your air conditioner to cycle more frequently. However, you should always have your air conditioning on. Get in touch with Mathews CCAC for AC repair if your air conditioner appears to be operating in a continuous cooling cycle.

  • If you don't get your AC serviced, what happens?

    If you don't get your AC serviced and it breaks down, it wears down your system and has a number of detrimental effects on you. Your energy expenses will increase as a result of the additional strain an ignored repair puts on the entire system, which could potentially lead to further problems. This will not only increase the expense of repairs for you, but it will also reduce the efficiency of your AC.


    Do not delay in calling Mathews CCAC for AC repair as soon as you discover an issue with your air conditioner.

  • Can I set up my air conditioner on my own?

    Although it is technically possible to perform any home improvement alone, you shouldn't. An improperly installed system is one of the main reasons for early AC replacement, particularly when ductwork also needs to be replaced. This is due to the fact that installing an air conditioning system requires a great deal of expertise and you get what you pay for. A qualified and professional HVAC team is the only people you should entrust with something as crucial as installing and replacing an air conditioner.

  • Which air conditioner size do I need?

    There is no universal response to this query because each home has unique air conditioning requirements. The size, design, insulation, and load-generating appliances of your house determine what it needs. It is critical to select a system that is the right size for your home's requirements because undersized or oversized systems have lower energy efficiency and are more likely to malfunction. A thorough professional load calculation, which accounts for those aspects to pinpoint the precise amount of cooling electricity your home requires, should precede any air conditioning installation visit. While some contractors may choose to size a new system using the dimensions of the old system, we do not advise doing so because the prior system's dimensions may have been inaccurate or the home's conditions may have changed after the system was sized. Every time an air conditioning system is installed, getting a fresh load estimate guarantees that the system is sized correctly for optimal effectiveness and efficiency.

  • What Do Other Air Conditioner and Heating Ratings Like MERV, SEER, and Others Mean?

    The energy efficiency rating, or SEER, of an air conditioner indicates how effectively its cooling cycle operates. A unit that has a higher SEER will require less energy to chill the house. Heat pumps also have SEER ratings as, in the cooling season, they serve as air conditioners. Ratings for SEER vary from 13 to 21. The Department of Energy launched SEER2, a near-initiative that will increase the minimum standard on most systems by one, starting January 1, 2023. Less energy and money can be spent on cooling thanks to a higher SEER rating. Equipment that is already in place but does not meet the new SEER2 requirements will not need to be replaced. This only applies when a system needs to be replaced. The Heating System Performance Factor (HSPF) of a heat pump indicates how effectively its heating cycle operates. The less energy the heat pump requires to keep your house warm, the greater the HSPF. The quantity of fuel that furnaces and boilers convert into usable heat is measured by their AFUE (Annual Fuel Utilization Efficiency) ratings. An AFUE of 90 indicates that the furnace converts 90% of the fuel it burns into usable heat. This grade is expressed as a percentage. The residual 10% is heat that is lost in the exhaust. The ability of an air filter to remove particles from the air is gauged by its MERV (Minimum Efficiency Reporting Value). The MERV rating system goes from 1 to 16, with higher scores denoting more effective filters. Between 3 and 10 microns in diameter, 95 percent of particles are captured by a MERV 16 filter.

  • How Can I Tell Whether My Furnace, Air Conditioner, or HVAC System Is Still Under Warranty?

    The first thing to do is check the label on your equipment for the production date. Your device might still be covered by warranty if it was manufactured within the last five years, though specific manufacturer regulations may differ. A warranty certificate ought to be part of the homeowner information package that was given to you at the time the device was installed. Upon performing a routine service examination, we may ascertain whether your item is still covered by warranty.

  • Should the indoor unit be replaced along with the outdoor unit?

    Yes, you should usually replace both units at the same time. This is the optimal course of action for two key reasons.

  • Which kind of air conditioning system is better, central air conditioning, heat pump, or ductless?

    As every home has different needs, there isn't a single correct response to this query. Each kind of cooling system has benefits and drawbacks.


    For most homes, central air conditioning is a straightforward, dependable cooling solution. No matter how hot the summer gets, modern air conditioners can swiftly chill your home because they are strong, effective, and somewhat quiet. In addition to being reasonably priced to buy and install, air conditioners do require a considerable amount of room in your house. Heat pumps are multipurpose appliances that function similarly to reversible air conditioners. They gather heat from within the house and release it outside during the cooling season, and they bring in heat from the outside air and release it within the house during the heating season. Heat pumps are particularly space-efficient and effective in moderate temperatures because they are two devices in one. But because they operate constantly, they usually need more maintenance than single-use units. Heat pumps and air conditioners using ductless technology are small, silent appliances that operate without a lot of ducting. They are quite inconspicuous because they are little and usually perch high on a wall, yet they function fairly well. Although they do require expert installation, ductless machines often require little upkeep once they are operating. When space is limited or ducting space is unavailable, these are excellent options for tiny houses, apartments, and condos. Their energy efficiency makes them an excellent choice as well.

  • What is the lifespan of air conditioning units?

    The typical air conditioner is made to last ten years or so; however, the exact lifespan varies depending on the model and level of use. Air conditioners in extremely hot regions require more frequent replacements because they operate harder during the cooling season than systems used sparingly in milder climates. Certain features of some contemporary air conditioners are designed to increase the amount of time that they can be used. Certain outdoor units, for example, have protective coatings on them that are made to endure severe weather conditions or searing coastal air. It could be a good idea to choose a unit made to endure for as long as feasible, given the climate in your area. You must give your air conditioner regular maintenance if you want to get the most out of it. Throughout the cooling season, routine house inspections can identify many common problems, and simple maintenance like changing the air filter or cleaning your unit will extend its lifespan. In order to prolong the time that your unit cools your house, we also provide yearly servicing agreements.Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.

  • What are some ways to enhance circulation and air quality?

    Investing in specialized ventilation is one of the finest methods to raise the quality of the air in your house. In order to maximize heating and cooling efficiency, ventilation systems function in tandem with your air conditioner to remove stale, old air from inside spaces and bring in fresh air from the outside. Consider adding a ventilation system to your house if you have allergies or asthma, or if you just want to breathe a bit better.

  • Which thermostat setting is ideal for my air conditioner?

    There is no one ideal temperature for your air conditioner because comfort is quite individualized, but generally speaking, you should raise the thermostat as high as you are still comfortable. This is between 76 and 79 degrees Fahrenheit for most people. Setting the thermostat higher can have a significant impact on your energy bills since, as you may recall, the power consumption of your air conditioner rises by around 7% for every degree of cooling. You can also reduce your energy costs by adjusting your thermostat at different times of the day. Adjust the thermostat a few degrees higher before you leave and lower it again when you get home if you plan to be gone from the house for an extended period of time throughout the day. This doesn't really compromise comfort because most air conditioners can cool your house really quickly. Before going to bed at night, think about turning the thermostat up a notch or two; your body can withstand higher temperatures while you're asleep. If you want to avoid constantly adjusting the thermostat by hand throughout the day, you might think about getting a programmed thermostat for your air conditioner. You may program this temperature control system to begin chilling your home a few minutes before you arrive home in the evening, ensuring that the air will be at the perfect temperature when you open the door. Additionally, some systems have zoning technology built in, allowing you to individually select the ideal temperature in various rooms of your house.

  • My air conditioner turns on and off; why does that happen?

    During regular operation, your air conditioner should cycle off sometimes; however, excessive cycles could indicate a maintenance need. Low refrigerant is one potential reason. Find the refrigerant gauge and check to see if the R-22 level is within the recommended range to confirm the problem. Since refrigerant is not really used by your air conditioner during regular operation, a low refrigerant level is nearly always the consequence of a leak. An electrical fault or short circuit can also frequently result in repeated cycling since it can disrupt the power supply to your air conditioner. To find out if this is the problem, look for any obvious rust or corrosion on the cables entering your unit. Similar to a refrigerant leak, an electrical issue necessitates the visitation of a qualified specialist to your residence for the necessary repairs.Describe the item or answer the question so that site visitors who are interested get more information. You can emphasize this text with bullets, italics or bold, and add links.

  • My air conditioner leaks water; why is that?

    Water leaks are frequently the result of poor installation. To enable moisture to properly drain out of window air conditioners, angle the unit slightly toward the exterior. Water will collect within your air conditioner if it is not positioned correctly, eventually leaking into your house. This should be a straightforward physical modification. Your air conditioner's drains may be clogged with dirt and debris if it is still leaking water even after it has been properly tilted back. Due to their relative sensitivity, these air conditioner parts should only be cleaned by a qualified service expert to prevent further harm to the unit. Make sure to inspect the condensate line and drain pan for your home's central air conditioning system. There are instances when the condensate line clogs and water builds up in the drain pan. Usually, a shop vacuum can be used to remove it if this occurs. A small amount of bleach poured down the line will prevent the growth of mold or mildew. Regularly checking the condensate line and drain pain is usually a good idea.

  • My air conditioner keeps freezing up; why is that?

    Occasionally, freezing is not the consequence of a problem with the air conditioner itself but rather a low outdoor temperature. If your unit frequently freezes in the morning, it's most likely the result of the outdoor temperature dropping after dark. Before going to bed at night, try turning off your air conditioner and turning it back on in the morning. This is usually sufficient to fix the issue. Another thing that can cause freezing is a filthy air filter. When dust and debris block the filter, cool air cannot exit the machine and builds up inside your unit, where ice might form. If the filters in your air conditioner are disposable, get in touch with us to locate a replacement that fits your unit correctly in terms of size. If the filter on your unit is reusable, make sure it's clean by washing it in cold water and letting it air dry fully before replacing it in the air conditioner. Low refrigerant levels, which are typically the consequence of refrigerant leaks, are the most dangerous possible cause of freezing. To find out if the level has fallen below the advised range, check the refrigerant gauge. If this is the problem, give an HVAC provider a call as soon as possible to arrange for a service appointment.

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